Refund Policy

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Refund Policy for UPCOMING ERA LTD.

Effective Date: [Insert Date]

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At UPCOMING ERA LTD, we strive to provide quality service and a positive experience. Our refund policy is designed to be fair, transparent, and appropriate for the nature of the service we offer.

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1. Service Overview

UPCOMING ERA LTD offers a single à la carte service: budget and schedule creation. Due to the nature of this service, we have outlined the following refund policy.

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2. Refund Eligibility

Refunds may be issued under the following conditions:

• If the service has not yet been delivered (e.g., the consultation has not occurred or the digital product has not been accessed/downloaded).

• If a technical error on our part prevents you from receiving the purchased service, and we are unable to resolve it within a reasonable time frame.

3. Non-Refundable Situations

Refunds will not be issued under these circumstances:

• The service has already been fulfilled or delivered.

• You change your mind after the purchase is completed.

• You fail to attend or engage with a scheduled service without providing at least 24 hours' notice.

• You experience dissatisfaction due to personal preference without demonstrable service failure.

4. Requesting a Refund

To request a refund, please contact us at:

Email: [Insert Contact Email]
Subject Line: Refund Request – [Your Order Name or Number]
Include: Full name, date of purchase, service purchased, and reason for the request.

Refund requests must be made within 7 days of the original purchase date.

5. Refund Processing

If your request is approved, a refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.

6. Contact

For questions about this policy or our services, contact:

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UPCOMING ERA LTD
Email: [Insert Email]
 

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